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Western digital hard drive problems and data recovery

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Getting Started with the WD MyBook Drive

Continue Shopping. Reserve yours now. Email Enter a valid email address. First Name Field cannot be empty. Last Name Field cannot be empty. I was able to figure out how to unlock. Once I figure that part out how do you restore to another machine? I thought I may have to set a back up on the laptop and then do a restore choosing the win7 back up? Thank you. You can just open them as if they were on your computer.

Thank You!!! I have been trying for days to find the files on the WD drive. Thanks for helping me see which ones I really do have!! I have had a series of WD hardrives, unfortunatley I just learned the hard way that if you have your laptop, your back up drive and your back upo back updrive all in your daypack because you are trying to a backup of your backup… and you leave the entire backup in a taxi… ummm… the backup doesnt work so well. So here I am starting again with a new laptop and two new WD harddrives, one full of all the files I have managed to rescue from old hardrives and the backup of my current computer and the other one as the backup of that backup.

For some reason though my back up of backup simply does not back up all files. It says it has, but when I check only gig of 1. I have read on WD blogs and this appears to be a common problem but i see nobody posting solutions other than dont use WD msartware pro. DO you have any experience or any ideas. I recently needed to restore files and discovered that many were missing from the WD Smartware Pro backup. I think I will switch to Acronis True Image.

Get Data off WD My Book Essential on Mac

The computer power supply has died for the second time, so I am purchasing a new computer. How I do get my backuped files to the new computer? I know how to find the backup drive, but are the files encrypted, do I get copy them on to the new machine?? Hi Deb, Thank you for your question. As someone else recently pointed out, it backs-up everything and never removes anything if you delete a file. So if you restore your files from the backup onto your new computer, you will likely end up with copies of files that had been moved or removed.

They are not encrypted or compressed. You need just drag and drop onto your new computer. A better solution that involves a little more work and money would be to purchase an external hard drive enclosure and put the hard drive from your old computer into it. Then you will have full access to all of the files from your old computer and be able to use your old hard drive for other things. Hi Rob, Thank you for your question. I suspect that your computer is trying to start up from your MyBook drive.

Unfortunately you will need to do a little research on how to do that exactly for your particular computer as the procedure is different for each computer. Alternatively, there might be something wrong with your MyBook drive. Use Windows Explorer to do error checking of your drive also known as check disk. You certainly can. In fact you have several options. They all require that you first install the WD Security tool. The installation file is called WDSecuritySetup. This last option might be a good alternative to removing the password completely.

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What it does is automatically unlock your password protected drive any time you connected it to your computer. If you want to use your drive with other computers, you can just install this tool on those computers as well and set them up with the Enable auto unlock for user on that computer as well. Tip: Just be sure to write the password down somewhere. If you decide to remove the password completely, you can then uninstall the WD Security tool as it will no longer serve you any purpose.

Hi, Michael. I had divided MyBook into two partitions and the original Smartware worked fine. Now, however, Pro writes only to one partition, even though both show up when I designate the target drive.

WD My Book Essential Drive not recognized on my Mac

Pro always defaults to the smaller partition no matter how often I change it to the larger partition. Anyway, I am just guessing but it might help if you delete your scheduled backups and re-create them.

Before you go and re-format your drive, you might want to consider merging the two partitions together to avoid loosing any files. Take a look at the Best Free Partition Manager page on Gizmo to find free applications that will allow you to resize your partitions. Then move your files from the smaller partition to the large one. You may need to repeat this process a few times until the smaller one is empty at which time you can delete it and maximize the size of the larger partition.

For this reason, please take steps to first backup any files that cannot be easily replaced. I have my backups in WD passport drive.

Fix WD External Hard Drive Not Recognized/Working with Light On Error – EaseUS

I took backup three months ago. It should start adding any files that are have either been added or changed in the last 3 months to your WD My Book backup drive. How can I now restore this backup to my new Windows 8 laptop? Smartware Pro 2. A few days ago I did a complete backup of a Dell Raid 5 server GB and restored the data not programs to a Dell Raid 1 system and took it on line. I am now finding from the staff that many files were not backed up and restored, most empty folders were not backed up and restored, and some files are in the wrong folders.

I started to copy the files and folders over and could be doing this for the next 2 months. I switched to Acronis True Image and my backups are not only faster but more reliable. This will allow you to take a snapshot image of your drive.

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For non-personal requirements, see other editions which might better suit your needs. What is the difference — backup using Smartware software versus backup using Acronis software. The biggest difference is reliability in my opinion. I had to restore my computer about 6 months ago and discovered that the backup created by Smartware was incomplete. I dropped Smartware like a hotcake and switched to Acronis True Image. It can even do real-time backups like Smartware was supposed to do. The version of Acronis True image available for free from Western Digital has some limitations so you may not find all of the functionality there.

I use the full Acronis True Image and it has been producing rock solid backups for me for 6 months. I had used it on some client sites before that with great results and actually used to use back in the days of Windows XP when they offered a free download promotion.